Core Job Responsibilities

I. Medical Unit Onboarding and Quality Management

• Plan and lead the recruitment and onboarding process for medical units, ensuring newly onboarded units meet ThéraPay's service standards and compliance requirements.

• Supervise the implementation of medical service quality standards across all partner institutions, organizing regular evaluations and optimizations.

• Continuously improve service processes based on operational data and patient feedback to enhance medical quality and patient satisfaction.

II. Market Growth Strategy Formulation and Execution

• Develop and implement medical network expansion strategies to drive growth in both institutions and patient numbers.

• Design phased and measurable growth plans based on market data, user behavior, and regional opportunities.

• Monitor key growth indicators and dynamically adjust strategies to achieve continuous and efficient expansion.

III. Specialist Patient Referral and Continuous Care Management

• Establish a seamless referral mechanism between specialist hospitals and continuous medical services, ensuring high-quality post-operative or chronic disease management continuity.

• Promote the implementation of the Patient-Centered Medical Home (PCMH) model to optimize the patient's entire lifecycle experience.

• Establish a patient health data tracking system to strengthen retention and adherence management.

IV. Medical Ecosystem and Platform Integration

• Collaborate with internal teams (operations, technology, compliance, etc.) and external medical service providers to promote the efficient operation of the ecosystem.

• Be responsible for promoting the seamless integration of partner units onto the D1 Nexus platform, enabling data sharing and cross-institutional collaboration.

• Foster service integration and resource sharing to improve overall diagnosis and treatment efficiency.

Qualifications

Professional Background and Experience Requirements

• Bachelor's degree or above in Medicine, Public Health, Health Management, Marketing, or related fields.

• A minimum of 8 years of experience in the healthcare industry, with at least 3 years in a managerial role leading medical network expansion or patient service teams.

• Familiarity with domestic and international healthcare systems; experience in service institution credentialing, medical quality supervision, or continuous care management is preferred.

• Experience in cross-platform service collaboration, digital health platforms, or value-based care payment systems is a plus.

• Fluent in both Chinese and English, with professional-level medical terminology communication skills, capable of collaborating within international teams and engaging in external communication.